VACANCY

DESIGNATION: “TECHNICAL SPECIALIST ITPS”

Reporting To: GM Service Delivery

Overall Purpose Of Job:
Manage CSA Internal Network

Main Responsibilities/Tasks:

  • Deployment, monitoring and maintenance of the networking environments, encompassing data, voice, text and image for clients
  • Deploy LANs, WANs, and wireless networks including routers, switches and UPSs.
  • Maintain documentation relating to network config, mapping, processes and service records
  • Test and monitor network performance and troubleshoot problem areas
  • IOS upgrades, configure VLANs, HLANs (Hostile LANs)
  • Install new network equipment and software upgrades
  • Change control
  • Receipt of ordered equipment. Maintaining Inventory.
  • Mounting/racking of ordered equipment + connection to assigned network. Manage local router configuration and software upgrades (as required).
  • Providing Test and support to get sites up and running.
  • Break/fix testing with Service Assurance (as required)
  • Coordinated support before or after hours when necessary for trouble shooting and turn up involving remote sites
  • Provide client experience perspective/ feedback following test completions
  • Tracking inventory of testing related equipment and circuits
  • Producing network diagrams of environment (include VPN, IP addresses, networks and other necessary information)
  • Prodcution client support.

Job Dimensions

  • Technical

Job Requirements:

Knowledge, Skills and Competencies:

  • Working knowledge of LAN protocols and LAN design best practice
  • Working knowledge of advanced routing protocols (BGP, RIP , OSPF)
  • Hard working and a self starter
  • Some experience of working with WANs although candidates who have worked with large LANs and show a willingness to learn will be considered
  • 2 4 years of network configuration experience
  • Microsoft Networking Experience
  • Ability to think logically and work practically through problem solving
  • Ability to accept input on design and co-ordinate solutions based on design
  • Responsible and ethical work practices
  • Ability to take ownership of problems and see them through to resolution
  • Dedicated and energetic individual with passion for networking

Minimum Education, Qualifications, Experience Required by Incumbent:

  • Ideally CCNA /CCIE qualified although candidates with a few years hands on experience will be considered
  • MCSE

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