Frequently Asked Questions

What Is Business Continuity Management?

Business Continuity Management is vital in identifying mission critical business processes of an organisation and developing plans and procedures which try to ensure that key activities continue to operate no matter what the circumstances.

What is the best approach to business continuity planning?

The best way to implement business continuity planning is by following the BCI recommendations

  • Design a business continuity program – this includes policy definitions, standards and tools to support business continuity efforts.
  • Business Impact Analysis – establish your recovery objectives and identify tour mission critical business processes
  • Risk Assessment – identify the threats which cause your organisation to be vulnerable and recommend mitigation.
  • Strategy design – develop strategies that best meet your organisations needs based on a cost benefit analysis
  • Plan documentation – document your recovery and restoration procedures to enable effective recovery of your business continuity operations
  • Testing – validate and continue to improve your business continuity plans and strategies
  • Training and Awareness – keep employees updated with regards to business continuity operations
  • Monitor and Audit – ensure compliance with internal and third party providers

What is a Recovery Time Objective (RTO)?

The RTO is the length of time within which your systems, applications and business functions must be recovered after an outage

What is a Recovery Point Objective (RPO)?

The RPO describes your organisation’s tolerance for data loss. How much data are you prepared to lose.

How far apart should primary and alternate sites be?

Some practitioners recommend that your primary and alternate sites should be within 30kms to 50kms apart in order to minimise employee travel. In South Africa the minimum recommended distance should be 7kms. This is based on the Eskom power grids and the potential for loss of electricity over a geographical area.

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